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About : About Me


(The Shift Towards Retention)

To better understand why, Planday commissioned research into the habits and work priorities of 2,000 UK shift workers, primarily in hospitality and focusing on 1,000 Gen Z employees (aged 16-27). The results of the survey aim to help hospitality leaders understand why the industry has such a high churn rate and outline what they could do to keep their employees happy and motivated

Building Mentally Healthy 
Workplaces: Interim Report 
August 2023

(The MQ, Peopleful & WorkWell Research Unit Research Programme)

Peopleful has joined forces with MQ Mental Health Research and the WorkWell Research Centre at North West University to conduct a study of workplace dynamics across the UK and Ireland. The aim is to develop a framework that will help leaders to build more mentally healthy workplaces that deliver better outcomes for their people that – in turn – boosts their organisations’ performance.

The value of the study is underlined by MQ CEO Lea Milligan’s observation that “nurturing mentally resilient workplaces is not just a moral imperative, but an economic necessity”, and represents the first step in building an evidence-based roadmap for this journey.

The first wave of the study commenced in 2022 and has captured responses from 5,445 employees at 15 organisations, across a range of industry sectors. 

(November 2023)


Nearly two million workers in Great Britain reported suffering from work-related ill health in 2022/23.

The statistics reveal that 1.8 million workers reported they were suffering from work-related ill health in 2022/23, with approximately half of the cases down to stress, depression or anxiety.

In the recent years prior to the COVID-19 pandemic, the rate of self-reported work-related ill health had been broadly flat, but the current rate is higher than 2018/19.

There were an estimated 875,000 cases of work-related stress, depression or anxiety in 2022/23. The current rate of self-reported work-related stress, depression or anxiety is higher than the pre-pandemic level .

An estimated 35.2 million working days were lost in 2022/23 due to self-reported work-related ill health or injury.

(October 2022)


The research, conducted by BRITA Professional in partnership with The Burnt Chef Project, found that strong support systems are intrinsic to quality work, with over half (51%) of employees recognising that they are more efficient, productive and energetic when working with their best friend. A further 46% stated that their customer service also improves. 


Friendships are also key to good mental health, as nearly two-thirds (62%) of UK hospitality professionals say working with their best friend helps to minimise stress, while one in two (50%) acknowledge the anxiety-reducing benefits.


(JULY 2021)

The Burnt Chef Project rolled out a hospitality survey to explore issues around staffing within the hospitality sector looking to ascertain why people had left the industry over the last 12 months.


The vast majority of the 2,311 UK based respondents (84%) are still working within the industry: 45% of them were chefs and 1 in 3 of those who had left the industry were considering returning in the next 12 months. 

Work-life balance is the most frequently mentioned barrier to working in the sector and most commonly cited reason for leaving. Sadly, hospitality doesn’t currently come highly recommended with one in five planning on leaving in the next 12 months and around a third (37%) is on the fence.

For more info please take a look at the survey.

mental health survey

(May 2020)

We've undertaken a study to find out more about how The Burnt Chef Project can help the industry in it's fight against mental health stigma.

There are a lot of figures floating around regarding the state of mental health within the hospitality trade so we decided to take detailed look ourselves and undertake the largest survey on this subject in recent years.

The results are startling and actually show us that 4 out of 5 of our 1273 respondents had experienced 1 or more periods of ill mental health as a result of their role within hospitality.


With 2 in 3 of those who said they have experienced mental health issues three times or more in their career.

For more info please take a look at the survey.


(June 2020)

We've completed a survey to give a brief insight into the general feeling of those who are due to return to work post COVID-19 lockdown. 

It was identified that furloughed employees would have benefited from increased levels of contact from their employers and a greater degree of clarity regarding the next steps of the business.

We hope that you find this useful.

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