Low morale is the norm. Staff members feel undervalued. Ideas for improving guest experiences are met with indifference, and recognition for hard work is almost nonexistent. Communication is poor, leaving everyone confused and scrambling to meet constantly shifting expectations. Frustration simmers. Talented team members start leaving. The blame game becomes a regular occurrence, further eroding trust and creating a climate of negativity.
Sound familiar?
While the ideal solution might be a complete workplace overhaul, that's not always realistic.
So, what can you do as an individual contributor to protect yourself and your career in a situation with a toxic manager?
Focus on What You Can Control.
A toxic manager can create a challenging environment, but you can't control their behaviour. Instead, focus on what you can control: your own attitude, work ethic, and communication style.
Here are three practical strategies:
Maintain a positive attitude. A negative work environment can be draining, but don't let it seep into your own approach. Stay professional, optimistic, and focused on your work. This positive energy can be contagious and inspire others around you.
Deliver high-quality work. Take pride in your work and strive for excellence. When you consistently deliver strong results, it becomes harder for your manager to dismiss your contributions.
Document everything. Keep a record of your accomplishments, deadlines met, and projects completed. This documentation will be invaluable if you need to advocate for yourself later.
Communicate (Even When It's Difficult).
Clear communication is essential in any work environment, but it's especially crucial when dealing with a toxic manager.
Here are three ways to ensure your communication becomes a strength that gets you through the tough times:
Overcommunicate. Don't rely on assumptions. Clearly communicate your progress, challenges, and deadlines to your manager, both verbally and in writing. This detailed communication trail protects you and helps manage expectations.
Focus on facts, not emotions. When you do need to address an issue, stick to the facts and avoid getting emotional. Focus on specific examples and the impact on the project.
Pick your battles. Not every disagreement needs to be a war. Choose your moments carefully and prioritise issues that directly impact your work or wellbeing.
Build Relationships.
Don't let your manager be your only source of feedback or direction.
Here are some ideas to ensure you're connected to supportive relationships:
Connect with your manager's manager. If possible, try to build a professional relationship with your manager's supervisor. This can provide valuable insights into expectations and career development opportunities.
Network with colleagues. A strong support network within the company can be a source of encouragement and advice. It can also help you gauge if your experience with the manager is common or unique.
Seek Mentorship. Find a mentor inside or outside the company who can offer guidance and support in navigating your career path.
Protect your wellbeing.
Working in a toxic environment can be stressful. Make sure you're taking steps to protect your mental and physical health.
Here are three suggestions to help keep your head in the game and your feet on the ground:
Maintain healthy boundaries. Set clear boundaries between work and personal life. Don't let work bleed into your evenings and weekends.
Prioritise self-care. Make time for activities that help you destress and recharge, whether it's exercise, spending time with loved ones, or pursuing hobbies.
Know when to walk away. If the situation becomes unbearable and significantly impacts your wellbeing, it might be time to consider a new job search.
By focusing on your own work, communicating effectively, building strong relationships, and protecting your wellbeing, you can still thrive in your career.
Comments