HOLDTHE LINE
Every person who reaches out deserves an answer.
More people across hospitality are reaching out for mental health support than ever before.
Hold the Line is our movement to keep that support free and available, 24 hours a day. So whenever someone asks for help, a real person is there to answer.
You're the reason I'm still here
Burnt Chef Support Service User
THE PEOPLE LOOKING AFTER EVERYONE ELSE NEED SOMEONE LOOKING AFTER THEM.
Hospitality is extraordinary. We welcome, serve, celebrate and create memories for others, often while carrying more than anyone knows.
Four in five hospitality professionals experience poor mental health.
When someone finally says, “I’m not okay”, what happens next matters.
THIS IS THE LINE WE HOLD.
Free, confidential mental health support for hospitality professionals, available 24 hours a day.
No waiting list.
No referral.
No chatbot.
A real person, ready to answer, wherever in the world they are.
Every week, more people reach out. Every one of them deserves an answer.
THE LINE IS ALREADY REACHING PEOPLE
Because help can’t wait.
9,500+
people
supported
24/7
support
available
184
countries reached
500+
global
ambassadors
WHAT YOUR SUPPORT MAKES POSSIBLE
More than a conversation.
When someone in hospitality reaches out, they can access free, confidential mental health support from people who understand that help cannot always wait.
Support includes:
-
Therapy and counselling
-
Mental health coaching
-
Immediate emotional support and signposting
-
Multilingual support
-
Practical wellbeing guidance and resources
No waiting list. No referral. No cost to the individual.
This is real support, delivered by real people.
HOW INDIVIDUALS CAN HOLD THE LINE
Every contribution keeps the line open.
You don’t need to give a lot to make a difference.
A regular monthly donation helps keep free mental health support available whenever someone in hospitality reaches out.
£3
a month
Become part of the movement
£10
a month
Give a little more each month
£140
one-off
Help one person access six therapy sessions
Prefer to make a single contribution?
HOW BUSINESSES CAN HOLD THE LINE
Become a Hold the Line Partner.
There’s a place for every hospitality business on the line.
Through an annual partnership, your business can help keep free mental health support available while demonstrating its commitment to the wellbeing of hospitality.
Join the line
Become part of the movement
£250
a year
Hold the line
Help keep support available
£500
a year
Strengthen the line
Help us reach more people
£1,000
a year
Lead from the front
Champion hospitality wellbeing
£2,500
a year
Larger partnerships and global collaborations are available.
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THE DIFFERENCE YOUR SUPPORT MAKES
“Thank you for being the driving voice behind the conversation that so desperately needs to be had among chefs"
Burnt Chef Support Service user
"Opening discussion is the hardest thing. Some people know that I'm in therapy, but mostly people not needing help still get awkward when I attempt to talk about having issues. Thank you for helping to bridge the gap."
Burnt Chef Support Service user
"I’ve used the text service recently and can’t tell you how much it helped me through the day, let alone the shift I was on. I can’t thank you enough for what you’re doing and bringing people’s attention to."
Burnt Chef Support Service user
HOLD THE LINE
For the person beside you.
For the person you’ll never meet.
For the person still deciding whether to ask for help.
However you choose to help, you make sure someone hears the words:
“WE’RE HERE.”
Because every person who reaches out deserves an answer.
Can’t donate today? Share Hold The Line